Effective Date: 1 May, 2023
- Information We Collect:
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, billing address, and payment information when you make a booking through our website or contact our customer support.
1.2 Flight Information: We collect information related to your flight bookings, including departure and arrival details, flight preferences, seat preferences, and any special requests or requirements you provide.
1.3 Device Information: When you access our website, we may collect information about the device you are using, including your IP address, browser type, operating system, and device identifiers.
- Use of Information:
2.1 Provision of Services: We use the information we collect to facilitate your airline ticket bookings, process payments, communicate with you regarding your bookings, and provide customer support.
2.2 Personalization: We may use your information to personalize and improve your booking experience, including recommending flights or services that may be of interest to you based on your preferences.
2.3 Marketing Communications: With your consent, we may send you promotional emails or newsletters about our services, special offers, and relevant travel information. You can opt-out of receiving these communications at any time.
2.4 Legal Requirements: We may disclose your information as required by law or in response to valid legal requests, such as subpoenas or court orders.
- Data Sharing and Disclosure:
3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services, such as payment processors, customer support providers, or data analytics companies. These service providers are obligated to protect your information and only use it for the purposes specified by us.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of our company or its assets, your information may be transferred to the acquiring entity. We will notify you and provide choices regarding the transfer of your information in such circumstances.
3.3 Aggregate and Anonymized Data: We may aggregate and anonymize data to generate statistical or analytical reports for business purposes. This data does not identify individuals and cannot be linked back to you.
- Data Security:
We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
- Your Privacy Choices:
5.1 Access and Update: You have the right to access and update your personal information stored in our systems. You can do this by logging into your account or contacting our customer support.
5.2 Marketing Communications: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions included in the communications or by contacting us directly.
- Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.